Unable to Install SCCM Client- File C:\Windows\ccmsetup\MicrosoftPolicyPlatformSetup.Msi Error text : ExitCode: 1625
Today while troubleshooting SCCM client issue in one of the server I came across the below issue and thought of sharing with all of you. Hope it helps.
Issue: Unable to Install SCCM Client getting below error in CCMSetup.log
Reason: Per the below log entry, setup was failing because the installation of MicrosoftPolicyPlatformSetup.Msi failed in the backend.
Resolution:
To resolve the issue, we need to perform manual installation of MicrosoftPolicyPlatformSetup.Msi.
To perform the installation, follow below steps:
- Go to C:\windows\ccmsetup\ and right click on MicrosoftPolicyPlatformSetup.Msi and run as administrator to install it manually
- Post installing the MicrosoftPolicyPlatformSetup.Msi, run the CCMSETUP.exe setup once again and monitor the logs to check the installation status and the log should end with ccmsetup is exiting with return code 0.
Post installation you can verify the configuration manager client in control panel and it should show all the 11 cycles in the action tab without any issues.
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